Yes, you can sign up for My Account here where you can schedule a time and date for a service call.
Simply contact one of our customer service representatives to set up your SmartPay monthly payment plan and they will quickly and easily be able to help you do it. SmartPay is the best way to help divide your annual energy costs into easy monthly payments, for no more large, unexpected payments in the winter months. We also offer a range of flexible pricing plans. You can find out more about pricing plans here or by contacting us to sign-up today.
We provide an automatic delivery service, so you don't have to call to schedule a delivery. Our system uses the latest computer model, which predicts when you need oil and will send someone out automatically whenever our records indicate that you may require delivery we deliver it, right on time! If you have any problems or questions about your delivery, you can always contact us.
All you need to do is ensure that we have access to your delivery area. During the fall/winter months, we ask that you clear your delivery area (fill pipe) of any leaves or snow so that we can maintain your delivery schedule without interruption when you're not at home.
Call us immediately to schedule a service call. One of our licensed technicians will come to your home to help you take care of any problems with leakage issues.
Please contact us online or give us a call to schedule any equipment maintenance or tune-up.
Simply call customer service and provide the name and contact information of the person you want us to work with through this transitional moving period. Don't forget that we can help with:
The quickest and smartest way to do it is by installing a new energy-efficient home heating system. It really does pay off! You could potentially recover the cost of your equipment investment over the next few years to enjoy long-term savings. And don’t forget about our WarmWelcome customer referral program! You can earn a $100 reward for every friend or family member you refer to Petro who signs up for automatic delivery service.*
*Terms and conditions apply. Contact us for details.
Yes! Petro is much more than a heating oil company. We can take care of all of your gas heating needs, too, including system tune-ups, service plan options, the latest equipment, installation by professional technicians, and 24/7 service and support. As your local, total home comfort services provider, we offer air conditioning, plumbing, and chimney cleaning services, too!*
*Some services may not be available in all areas. Contact us for details.
Our customer service representatives are all local, so they understand your particular home heating oil, comfort services and billing needs. They are available 24/7, all year, to answer all of your billing questions. Contact us anytime to speak to a customer service representative.
Please give Customer Service a call and request an authorization form to be sent to you. You can either supply your credit card or checking account information, sign the form, and return it in the envelope provided. Automatic payments should begin 2-4 weeks after receipt of the signed authorization form. There is no charge for this service.
Yes, we use a third party credit card billing vendor that has a state-of-the-art, encrypted website and is PCI compliant. So, you don't need to worry about supplying your credit card information and any personal data.
To get this information you need to be a My Account customer. You can sign up for My Account here. To become a SmartPay monthly payment plan customer which helps you manage your annual energy costs, please contact us.
To do this, please contact us and speak to a customer service representative.
To do this, you need to be a My Account customer. You can quickly and easily sign up for My Account here.
Our professional, licensed and fully bonded technicians average between 20 and 25 years of service. Many of them with our company for that duration.
Yes, all of our professional technicians are fully licensed, bonded and certified to handle all of your home heating and cooling service needs.