Helpful tips to prepare for the storm. We're
here for you 24/7!

Helpful tips to prepare for the storm. We're
here for you 24/7!

Storm Preparation Tips

Count on us to help you, however we can, during the winter storm!


The National Weather Service has forecast a major winter storm, expected to hit most of the Northeast over the next few days. As your local total home services provider, we want to make sure that you have the information and services you need to get you through it.

  • Our team is ready for the storm and here around the clock to make sure that you keep safe, warm and comfortable at home, providing oil deliveries, heating system repairs and more!
  • We have the propane or gas powered portable and whole house generators to keep you safe, warm and comfortable at home when you lose power. Have any plumbing emergencies or repairs? Our local teams are here around the clock 24/7 to respond to your needs.

We hope that you and your family stay safe and well throughout this major winter storm.

Call 1.800.645.4328 now to learn how we can help you.


Tips to help make sure that you and your family stay safe and secure before, during and after the storm:

  • Continue listening to a NOAA Weather Radio or the local news for the latest updates.
  • Stay alert for extended rainfall and subsequent flooding even after the winter storm is over.
  • Prepare a storm kit and keep it handy.
  • Clear the area leading to, and around, your fill pipe so that we can continue making necessary deliveries. This may also help other utility services or emergency response teams if they need to access your home.
  • If you experience an outage, please call your local utility company via phone, PC or mobile device. It's important that you report an outage even if you think your neighbors may have already reported it. The more information your utility companies have, they are more able to improve the assessment of damage and make repairs.
  • If you use a generator, follow all safety precautions provided by the manufacturer.
  • NEVER use a generator inside homes, garages, crawlspaces, sheds, or similar areas, even when using fans or opening doors and windows for ventilation. Deadly levels of carbon monoxide can quickly build up in these areas and can linger for hours, even after the generator has shut off.
  • If you lose power, use battery-powered flashlights in the dark. Do NOT use candles. Note: The flashlight should be turned on outside before entering - the battery may produce a spark that could ignite leaking gas, if present.
  • If you use a cell phone, save your power or have a plan to be able to charge the phone.
  • Gather all necessary medications and make sure you have an adequate supply.
  • If you rely on oxygen please be sure you have an ample supply on hand.
  • If you, a friend or family member relies on electricity for life support devices, well water or refrigeration for medications, please make preparations now to switch to a backup source or move to an alternate location. It's also a good idea to have a battery back-up for medical equipment.
  • For information on emergency disaster services, including shelters, please contact the American Red Cross at 1.800.733.2767 (1.800-RED-CROSS) or online at www.redcross.org.
  • Drive only if absolutely necessary. Stay off the streets. If you must go out watch for fallen objects; trees, downed electrical wires; weakened walls, and icy bridges, roads, and sidewalks.
  • Keep away from loose or dangling power lines and report them immediately to the power company.
  • Walk carefully around the outside your home and check for loose power lines, gas leaks and structural damage before entering.
  • Inspect your home for damage. Take pictures of damage, both of the building and its contents, for insurance purposes. If you have any doubts about safety, have your residence inspected by a qualified building inspector or structural engineer before entering.
  • Check refrigerated food for spoilage. If in doubt, throw it out.

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Whether you're a current customer wanting to schedule a delivery or a new customer wanting to join the Petro family, from the coldest days of winter to the hottest days of summer, we're always here to help.

Contact us anytime, whenever you need us, 24/7, all year!