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A satisfied customer is our #1 priority.

A satisfied customer is our #1 priority.

Even through some of the most devastating hurricanes, winter storms and power outages to ever hit the Northeast, we continue to do our best to keep customers satisfied, however we can. Check out some feedback from our customers about how we helped them through this challenging time:







See what our customers have to say about their Petro experiences:


"Thanks to the Petro team for getting us an oil delivery at the outset of Sandy -- it was a big help!"
Petro Customer, New Jersey

"As a victim of the Hurricane Sandy destruction, during the emergency getting anyone to assist you, much less someone who has the patience and determination to help you was truly unexpected. Your technician came to my home, diagnosed the problem, went out of his way to find the part required and promised he would have my burner up and running as quickly as possible. And he did just that! His friendly, professional manner would make any business owner proud to have him part of their organization. I felt that your technician demonstrated complete trust and honesty on behalf of Petro. It's because of employees like him, that I continually choose to stay with Petro. It is refreshing to find an oil company that really goes out of its way to assist their customers, not because they have to but because they truly want to and care. Keep up the good work on having excellent employees like your technician and you will have my patronage for life!"
Petro Customer, New York

"I want to commend your customer service representative who scheduled and went above and beyond to ensure I had my new boiler and hot water heater installed so I can move back into my home after it was totally devastated by Sandy. I also wish to recognize the hard work and efforts of your service techs who came all the way from Maryland, to get me up and running. As a 26 year long customer, it's not often I run across such caring Petro employees. But your customer service representative was the BEST in making this happen. Don't lose her, she typifies what responsive and caring customer satisfaction is all about."
Petro Customer, New York

A huge THANK YOU to the North Jersey Petro family for their van full of donations. So much wonderful stuff to go to so many families in need due to hurricane Sandy. Your support is very much appreciated. The families of south Jersey and I can’t thank you enough.”
Petro Customer, New Jersey

"This afternoon my husband, took his car to the garage to put air in the tires. On the way, he noticed a Petro truck parked nearby. When he got out of his car, he bent over to try to read how much air he needed in the front tire. The service man came over to him and asked if he needed help. My husband had trouble reading the numbers, and the Petro service man said he would look and would be happy to put air in his tire, which he proceeded to do. My husband was very appreciative and told him that we were Petro customers. The service man said that perhaps he would see us one day when we might need service. We wish to thank you for employing such a kind, considerate person to represent your company. No wonder we speak highly of Petro."
Petro Customer, New York

"Just want to thank our local Petro delivery person for the smile he gave me and my husband yesterday. Recently, I severely broke my ankle in two places, requiring two weeks of bed rest, and six of non-weight bearing. I lie on our couch all day, unable to do much of anything! Yesterday, Petro came to deliver our fuel. I couldn't manage to quiet our two dogs and it was 10-15 minutes of constant barking while the delivery man filled the tank and I lay helpless on the couch. When my husband got home, he retrieved the bill, and there was a dog biscuit there as well. It's amazing how small, kind gestures can be huge to others. You don't know how much the biscuit made us laugh. We've had a crazy couple of weeks! Thanks for the funny and the great service, Petro!"
Petro Customer, New Jersey

"We are forever grateful for your assistance in helping us gain our heat and hot water system. You truly went above and beyond the call of duty and words cannot express our gratitude. We wish you and your family a wonderful holiday season. Thank you for helping us get through this terrible time."
Petro Customer, New York

"Thank you for solving the problem and being there when I needed you. You guys are the best!"
Petro Customer, Connecticut

"Just wanted to take a moment to thank you for your help in getting our new boiler installed. I can only imagine how many units you guys are putting in these days. I do not know how you moved us up the list so fast. But it is really appreciated by my family and I. Thanks again."
Petro Customer, New York

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Whether you're a current customer wanting to schedule a delivery or a new customer wanting to join the Petro family, from the coldest days of winter to the hottest days of summer, we're always here to help.

Contact us anytime, whenever you need us, 24/7, all year!